These are the Special Conditions and the legal details that govern the usage of the SaaS and all products and services supplied or available from Visual Link IT Pty Ltd
I ask a lot of questions before I treat anyone, and some of them will seem beside the point. They are not. A short list of circumstances changes what I do, and most of them are invisible from the outside — I only know if you tell me.
Almost none of them stop me treating you. They change how I work.
I want the whole list, including things from a supermarket shelf and anything herbal. If you are on a blood thinner — warfarin, apixaban, rivaroxaban, clopidogrel, daily aspirin — I use finer needles, manipulate less and hold pressure longer afterwards, and you will bruise more than most people.
If you are on long-term steroids or a biologic, your skin and healing are affected, and I adjust accordingly.
Please tell me at the first opportunity, and tell me again if it changes. There are points I avoid entirely and techniques I set aside, and what is appropriate shifts as pregnancy progresses. If you are in a fertility cycle, the week we are in matters.
Pacemaker, defibrillator, nerve stimulator, insulin pump. I do not use electrical techniques near an implanted cardiac device. Needling by hand is unaffected.
If you have lymphoedema, or have had lymph nodes removed, I do not needle that limb. That is permanent and I write it at the top of your notes.
Diabetes affecting your feet, neuropathy, numbness after surgery. I rely on you telling me when something is too much. Where that feedback is missing I change where I work and check far more often — particularly with anything warm.
I treat people through cancer treatment, and I would rather do it in coordination with your oncology team than around them. Tell me where you are in the cycle. Sometimes I will ask you to check with them before we start, which is not me avoiding the work.
If you have ever gone light-headed at a blood test, tell me and I will treat you lying down from the beginning. This happens often and it is not something to be embarrassed about.
I do not treat a new symptom that nobody has assessed. If what you describe is new, getting worse, or comes with weight loss, bleeding, chest pain, breathlessness or a change in your nervous system, I will tell you to see your GP first, at the first appointment.
I would rather say that and lose the booking than work around something that needed a blood test.
